News

Fly for free? Web glitch sells tickets for practically nothing

Fly for free? Web glitch sells tickets for practically nothing

United Airlines' planes are seen at the Newark Liberty International Airport in New Jersey, July 2, 2013. Photo: Reuters/REUTERS/Eduardo Munoz

By Lisa Maria Garza

(Reuters) – An unknown number of United Airlines customers purchased U.S. flight tickets for practically nothing for a short period on Thursday when the company’s website displayed some fares at zero but there’s no guarantee anyone will be able to use the tickets.

“One of our filings today contained an error which resulted in certain fares displaying as zero,” United Airlines spokeswoman Jennifer Dohm said in an email. “We have corrected this error.”

The airline said it temporarily shut down its website and stopped booking flights through its phone center for approximately two hours before resuming operations after the error was fixed.

Miscellaneous airport fees may have resulted in some passengers paying a nominal cost for the tickets. United was still debating if it will honor the fares purchased or if customers are out of luck.

“We are in the process of evaluating this and as always we will do what is appropriate,” Dohm said.

Recent Headlines

in Music

Sam Smith’s inspiration? Unrequited love

Fresh
samsmith

The chart-topping debut album, "In The Lonely Hour," is a reflection of a love that wasn't reciprocated.

in Entertainment

Countdown: Supporting characters that need their own movie

From left: Jon Gries (Uncle Rico), Jon Heder (Napoleon Dynamite) and Aaron Ruell (Kip) in "Napoleon Dynamite," a comedy about a quirky teenager growing up in the remotes of Idaho, trying to understand his life.

Which of these supporting characters should have their own movies?

in Music

Nicki Minaj gets animated for children’s cartoon

nickiminaj

The rapper is guest starring in an upcoming episode of "Steven Universe."